We are always available and ready to answer your inquiries. We’ll make time to have a detailed discussion with you till you are completely satisfied.

Our How-To Articles May Just Have The Support You Need In Getting Started

Get Custom Onboarding Support

Whether you’re new to retail software, or upgrading your POS, our retail consultants will put together a bespoke plan covering these topics:

  • Sumundi Keepsales demo
  • Hardware Options
  • Onboarding & Training
  • Branches and Warehouses
  • Implementation Timing
  • Support

You've decided to use Sumundi Keepsales, what’s next to get up and running?

It all depends on you. Will you want to do it yourself or you want Sumundi to do it on your behalf? In each case, you can easily get started and we will definitely be there for you throughout.

We Can Take The Burden Of Getting Started

Work with our experts or onboarding specialists to speed up the process and cut off any stress. 

There Are A Lot Of Resources And Support Should You Want To Do It Yourself

Use our extensive resources, guides, video tutorials and phone support to get up and going.

Cheers To Freedom From Managerial Headaches

Frequently Asked questions

No. There are no monthly charges for using Sumundi Keepsales. We do not want you to spend a fortune on a software. Also, there aren’t limits to the number of devices,  transactions, users or products. Plus, you can add as many branches or warehouses at a time.

However, when extending to third party services such as SMS integrations, ecommerce and the like, third party fees may apply.

It’s very likely that Sumundi Keepsales will play nice with the printers, scanners, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware.

Contact our sales consultants on whatsApp – +233551400158 or sign up for a free account and see how Sumundi Keepsales works with your shop’s existing hardware.

That is one huge advantage of our online or cloud based platform. As far as crashes or outages are concerned, our entire server is backed up to the hour so in the (again, highly unlikely) event that something goes wrong, your data will remain safe. 

Relax, Sumundi Keepsales doesn’t store any sensitive data (like credit card info) so data breaches are highly unlikely.

If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Keepsales.

Sumundi Keepsales has a PIM feature that allows you to record sales offline, i.e. without internet or when the internet connection is terrible and then resync the data later.

Yes. Keepsales works great for retailers with multiple locations and it makes it easy to manage your inventory, staff and customer information across all your shops. 

Yes. Existing barcodes can be scanned into Keepsales so you won’t have to generate new ones from scratch. Check out our How-To blog and tutorial videos for step-by-step instructions.

The cost of data is the little price you pay to save yourself the stress and transportation cost of moving back and forth (visiting your shop frequently).

You’ll spend an average of $3.5 – $10 a month on data. Your peace of mind is definitely worth more than that. 

Talk to us! Really. We’d be happy to discuss your questions or concerns so you can make the right decision. Also swing by our how-to blog, and tutorial videos for resources about how to use Sumundi Keepsales.

But the best and sure-fire way to determine if Sumundi Keepsales is a good fit for your shop is trying it out for yourself. 

Yes! We have API’s available for customers and developers alike to build an endless possibility with Sumundi Keepsales.

It really depends on how many products you have and how busy you are. Some vendors complete the process within a couple of hours, but if you have tons of products and not a lot of free time, it could take weeks.


We do understand that time is money for entrepreneurs, so in order to make set-up as quick and painless as possible, we provide professional services that include hands-free setup (where we take care of everything, including migrating products and customers) and one-to-one training.

Contact Sales on WhatsApp to find out more -+233551400158

First off, good for you for deciding to use mobile-based solution. An increasing number of retailers are opting for mobile POS systems because they’re sleek, portable, and allow you to bring the check out process to your customers.

And yes, Sumundi Keepsales runs great on an android devices and iPad. You’ll be able to get the system up and running either by downloading our android app or using our web-based application.

We get it. You’re business doing superb, but not necessarily tech-savvy. Good thing Sumundi Keepsales has partners who would be happy to come to you. These Sumundi partners can set up your POS system and educate you and your employees on how to use it. That way, you can focus less on the techie details and do more of what you love.

 

Sumundi Keepsales works in all countries across the African continent.

Sumundi Keepsales support is always available for you. Online and phone support is free with our plan, so you can send us a message to book a call whenever you get stuck. You can also rely on our live chat anytime to find the answer to your question.

It shouldn’t be that difficult if you know your way around Excel files. Sumundi Keepsales lets you add your products one-by-one and we also have an Excel import functionality if you want to add products in bulk.

If you need someone to guide you throughout the migrating process (or even do it for you) you may want to consider investing in Sumundi professional services so we can get you up and running in as little time possible. Find out more.

Yes! We provide complete support and training for all users. However, on-site support is handled by our partner companies ad it is a paid service